Terms of Service

1. The service

Ledger extracts structured transaction data from bank statement PDFs and photos using AI, and provides tools to categorize, analyze, and export that data. It is a record-keeping and organization tool — it does not submit anything to HMRC or any other tax or regulatory authority, and it does not constitute accounting, tax, or financial advice.

2. Accuracy is not guaranteed

Extraction is AI-based. While a reconciliation check compares extracted totals against each statement's own printed summary and flags mismatches, extraction can still be wrong, especially on unusual layouts, poor-quality scans, or blurry photos. You're responsible for verifying anything you rely on for tax, compliance, or financial decisions — treat extracted data as a strong first pass, not a certified result.

3. Your account and responsibilities

• You're responsible for keeping your login credentials and API keys confidential.
• You must have the right to upload and process any statement you submit — including, if you're a bookkeeper, having the appropriate authority or agreement in place with your clients.
• Don't use the service for unlawful purposes, or to process data you're not authorized to handle.

4. Fees and billing

[Placeholder: describe your actual pricing terms — billing cycle, cancellation, refunds, what happens to data on downgrade/cancellation — once billing is live.]

5. Availability

The service is provided on a self-hosted, best-effort basis, without a guaranteed uptime commitment (no formal SLA). [Placeholder: adjust this if you intend to offer a formal service level agreement to clients.]

6. Limitation of liability

[Placeholder: this section needs a solicitor's input — it typically limits liability for indirect/consequential losses and caps direct liability, but the specific wording has real legal consequences and shouldn't be drafted without proper review, especially given this handles financial data.]

7. Termination

You can delete your account at any time from Account & Privacy settings, which permanently removes your data. [Placeholder: add terms for if/when you might suspend or terminate an account, e.g. for breach of these terms.]

8. Governing law

These terms are governed by the laws of England and Wales.